TERMS & Conditions of Use
What information do we collect?
We collect information when you place an order or create an account such as:
Name, E-mail address, Mailing address
Such information is not needed, to visit our website.
What do we use your information for?
Any information that we collect from you could be used in one of the following ways:
To greater your experience (the information we collect from you, helps us to reply to your needs)To better improve our website(one of our goals is to improve our website based on the feedback and information we receive from you)To better improve our customers service(the information that is provided by you allow us to reply to your customers service request and support needs)To process transactions(public or private, your information will not be giving out to any company, sold, traded, or transferred for any reason, without your consent, other than or delivery or pick up of product/products purchased or service request).To send emails periodically (updates pertaining to you order, will only be send to the email address that you provided to us)(Also, if you chose to opt-in our mailing list, you will then begin to receive from emails with information about our company’s updates, and service information or related products, if you chose to opt-out places send an e-mail to )
How do we protect your information?
We do neither share nor sale your information to third party companies.
We do not store sensitive information about you on our servers.
We do not store card information nor have access to your credit card information after a transaction has been processed. We use PayPal and intuit to process all credit card payments. These third party companies handle all credit cards processing for TTTronics.com, LLC.
Important! We do not view or store your credit card information.
Order Process & Policy
Via TTTronics.com (site store) & other online marketplaces:
Click on any product listed on TTTronics.com, LLC and add the product(s) to your shopping cart. If you are satisfied with your selected products click check out now. While viewing the product, please choose the pickup or shipping option that best fits your needs. Once an order is placed there will be a 24-48 period before the item is shipped, depending on the day your order is place. Please exclude holidays. Payments will be taking through PayPal or intuit payment network. We will use standard ground shipping by UPS unless the buyer selects a different shipping option. Also, online consumers are able to submit a request for an item not listed on our website.
Via email (product request via web form)
If you are browsing our site and do not see an item you wish to purchase you may request and item via our web form. Once your submission has been successfully sent please allow 24 hours for a tttronics.com rep to contact you. The rep will send you a list of products and prices that fit your inquiry. If you decide to purchase a product from the list; furthermore, the rep will send you a second email containing an unpaid invoice. Once you have received the invoice and you are ready to make the purchase, click into the email containing the invoice and click the button labeled “Pay Invoice”. Once the payment is complete you will be sent a confirmation email with a copy of your paid receipt. The product will be shipped to our pickup location closest to you. Please a allow 3-4business days for this process. Once the item is at the pickup location you may pick the item up the same day if you are local. If you are not local we will ship the item out to you the same day that we receive it. (Please be aware that all product inquiries may or may not be filled on the basis that our suppliers do not carry the product requested).
*Important! All placed orders are recommend to be done by someone 18 or older.
Product Conditions Policy Disclosure
TTTronics.com, LLC obtains inventory from various suppliers such as retail chains and wholesalers, no product sold on thus site is fake, fabricated, or stolen. Products sold on this site are listed and priced on a product by product basis. Stock & quantities may vary.Products sold on this site are sold can fall under the follow product condition:
New or New factory sealed: product is in new conditions never been used or opened
(A )Grade: New Condition w/without minor scratches, hardly visible with the eye. Hardware and software works properly. Great overall condition.
(B) Grade: Refurbished. All hardware and software has been reconditioned, recertified, tested for full functionality and working properly.
(B) Grade: Some sign of use, some scratches. Hardware and software has basic functionality and works properly.
(D) Grade: Significant scratches Hardware and software may or may not have functionality issues
(E) Grade: Salvage for parts only.
TTTronics.com, LLC tests all products to confirm its functionality and that each product works properly before listed it for sale. Products that are sold factory sealed and new are not tested. Upon receipt of a purchase we offer a 15 day return period for any faulty or non-working products to be shipped back for a full refund.
IMPORTANT! PLEASE BE AWARE THAT SOME PRODUCTS SOLD BY TTTRONICS.COM MAY OR MAY NOT CONTAIN ALL COMPONENTS. THIS INFORMATION IS LISTED UNDER THE “DESCRIPTION” TAB ON ALL PRODUCT LISTINGS.
Shipping & Fulfillment Policy
Via TTTronics.com (site store) & other online marketplaces:
We ship nationally and locally. Once an order is placed there will be a 24-48 period before the item is shipped, depending on the day the order was placed. Please exclude holidays. We will use standard ground shipping by UPS or USPS unless the buyer selects a different shipping option. Once your order has been successfully completed you will receive a notice via email informing you that your product was shipped. A tracking number will be supplied in this notification as well.
Via email (product request via web form)
Once the payment is complete you will be sent a confirmation email with a copy of your paid receipt. The product will be shipped to our pickup location closest to you. Please a allow 3-4business days for this process. Once the item is at the pickup location you may pick the item up the same day if you are local. If you are not local we will ship the item out to you the same day that we receive it. (Please be aware that all product inquiries may or may not be filled on the basis that our suppliers do not carry the product requested).
Pick Up Policy
By selecting the pickup option, you will be able to pick up your product(s) at one of our pickup locations. Pickup hours are 10:00am - 10:00pm Central Standard Time Monday- Friday and 10:00am-4pm on Saturday. Sunday all pickup locations are closed; however, you may place orders online 24/7. IMPORTANT! . Available pickup times will be presented at checkout Pickup times are scheduled every 30mins until 5:30pm Central Standard Time
We encourage all browsing to be done online as our location is for pickup orders. We do have a limited selection of items on display for browsing. Our pickup locations are designed for picking up or returning pre-purchased item(s). At the time of pickup if you would like to purchase additional products while at our pickup location, a TTTronics.com rep will be equipped with a portable credit card processing device for taking additional orders. You may exchange your product(s) if you are dissatisfied with your purchase at the time of pickup or returning your item. All refunds will be processed electronically. No TTTronics.com pickup location handle cash transactions.
Secure Payment Policy
We go the extra mile to ensure that you’re online ordering experience is safe and secure. We use the most advance encryption technology and secure servers.
We do not store card information nor have access to your credit card information after a transaction has been processed.
We use PayPal, Amazon Secure Payment Checkout, Authorize.net and Intuit to process all credit card payments. These third party companies handle all credit cards processing for TTTronics.com, LLC.
Important! We do not view or store your credit card information, not at all!
Returns, Refunds and Site Credit Policy
All purchases will have a 15 day return period return from the date of receipt for a full or partial refund. Only merchandise purchased through our website is eligible for return. After 15 days the decision to return a product will be on a case by case situation. If the item is accepted for return after the 15 day period, a partial store credit will be issued to you . Store credit will never expire. Return shipping cost is the responsibility of the buyer. TTTronics.com will cover return shipping only if product is damage upon arrival, see (Damaged Upon Receiving). No order after 30 days will be considered for return. There will be no additional warranty offered by TTTronics.com, unless expressed. All items sold on this site are sold as is by TTTronics.com, LLC. Unless the original warranty offered by the manufacture still exist. Which will transfer (if any exist) at the time of purchase. Keep in mind, product images and conditions are recorded by TTTronics.com, LLC before any item is shipped or sold. Products are also tested for functionality to ensure that the items work.
Starting the Refund Process
To begin the refund process, complete the customer support form and request a return authorization . Include your order or invoice number in the subject of the email as following: Return invoice# 33333 or Order# 909. In the body of the email, include your request for a refund.
Upon approval of your refund request. The item can be shipped back or scheduled for local pick up only. The buyer is responsible for return shipping and local pick up charges. Upon receipt of the merchandise, a refund will be processed back to the cardholder in the manner for which the transaction was conducted. Please allow 3-4 business days for the credit to reflect on you bank account.
Refurn Shipping Address
Return Warehouse 1
2100 S. Great Southwest Pkwy # 407
Grand Prairie TX 75051
Pick Up Returns
1. Pick up returns are charged to the customer at the same rate of the initial delivery charge. This amount will be deducted from the finally refund amount.
2. If a mistake was made by TTTronics.com, return shipping will not be charged to the customer.
Damage Upon Receiving
Upon receiving an item, and the item is damage in route. The buyer has 3 days after purchase to notify TTTronics.com of an item(s) received damaged. TTTronics.com will issue a full refund, replacement product or store credit to the buyer upon us receiving the returned item. TTTronics.com, LLC will cover the return shipping cost. Photo may be required as they are use to file a claim with the shipping carrier. This includes items that are water damaged, broken, cracked or dismantled in route to the buyer. After 3 days or if we discover that the damage was caused by the buyer, we will not accept any water damaged, broken, cracked or dismantled item(s) from the buyer.
In the event, that you receive an item that has missing components that are listed as included in the sale. We will ship the replacement part if available, or issue you a partial refund or you may return the item for a full refund.
By purchasing from our site or associated marketplaces you are agreeing to the terms and condition of using information, policies and purchasing from this site. Thanks for your business and shopping with us at TTTronics.com!
Intellectual Property, Trademark and Copyrights Policy Legal Disclosure
TTTronics.com is intellectual property owned by TTTronics.com, LLC. Above are branding trademarks of TTTronics.com, LLC. Some content on this website are copyrighted slogans and texted owned by TTTroncis.com, LLC. Any attempt to duplicate or used any intellectual properties, trademarks or copyrighted materials own by TTTronics.com, LLC for marketable gains without consent of TTTronics.com, LLC will results in TTTronics.com, LLC taking legal action to protect its stakeholders.
IMPORTANT!: Other trademarks in association with products sold on this site are owned by there respective owners and TTTronics.com, LLC are not affiliated with such companies in any form or fashion. Such as: HP, Sony, Asus, Apple, Gateway, Dell, Kodak, Logitech, Samsung, Lenovo, Microsoft, Acer, Coby, Motorola, Toshiba, Blackberry, LG, Pandigital, Fujitsu, Panasonic, JVC, Phillips, Bose, Apex, Insignia, Dynex and Element.