Delivery

Customers Support

Service - Quality - Integrity 

How may we help? Here are a few things

we can assist with on this page:

    - Contact Support

    - Return Request

    - Warranty Request

    - Product FAQs

    - Learn About Shipping & Delivery

Chat Support

 972.435.9988

Hours

Monday - Friday

10:00 am - 6:00 pm

Saturday

10:00 am - 4:00 pm

Sunday 

CLOSED

 

 
 

Product FAQs

Q?: Do TTTronics.com refurbish or repair its inventory?

FAQ:  No, TTTronics.com do not refurbish or perform major repairs on its inventory. Inventory is sold in the original  mechanical  manufacture condition. (TTTronics.com may occasionally replace minor worn parts). 

Q?:  Do TTTronics.com sell new products?

FAQ: TTTronics.com sell open box, open box/ w cosmetic defects  (scratch and dents) and used products. Most inventory originates from returned items and inventory exchanges. 

Q?: Can I trust  purchasing products that function properly from TTTronics.com?

FAQ: Yes, TTTronics.com test all open box products for proper functionalty prior to selling them. Products are man made and occasionally fail; therefore, we offer a 90 day functionality warranty on all products sold at TTTronics.com.

Q?: Are scratch and dent products OK to use ?

FAQ:  Yes! Scratch and dent items are perfect for saving money on popular products. Scratch and dent products allow customers to try products and interact with brands before committing retail price.

 
 

Limited Warranty

The Warranty
  • As of March 6th, 2021, all products purchased on TTTronics.com (website only) will now have the option to purchase either a 3 Month, 6 Month, or 12 month term warranty

  • This limited warranty covers the functionality of products within our consumer electronic category including, tablets, laptops, All-In-One Desktop, AC units and Mini Fridges

Warranty Options
3 Month Warranty: This warranty option is activated on the date of purchase and ends 90 days from the invoice/receipt date

6 Month Warranty: This warranty option is activated on the date of purchase and ends 183 days from the invoice/receipt date

12 Month Warranty: This warranty option is activated on the date of purchase and ends 365 days from the invoice/receipt date

 

Warranty Limitation

Product warranty will be null and void if:

  • The product is physically damaged (outside of the described defects) after curbside pickup, delivery, or shipping has been successfully fulfilled

  • The product is physically altered, modified, and disassembled

Warranty does not cover:

  • Damage caused by a natural disaster or any other catastrophic event

  • Normal wear and tear

  • Dissatisfaction due to buyer’s remorse

  • Any condition resulting from improper care or maintenance

  • Damage caused by misuse, abuse, negligence, accidents

  • Damage incurred during transportation while in care of purchaser – also includes any third party

 
Exercising Warranty

To exercise this warranty, please complete the warranty form below. Each product must be surrendered to TTTronics.com for 24 hours before any replacement product is provided. This warranty is only for products with failed functionality not mentioned or disclosed in the original listing. All warranty claims must be filed by the consumer directly at tttronics.com.

3 Month Warranty: The claims period for defective merchandise must be made within 90 days from the invoice/receipt date.

6 Month Warranty: The claims period for defective merchandise must be made within 183 days from the invoice/receipt date.

12 Month Warranty: The claims period for defective merchandise must be made within 365 days from the invoice/receipt date.

Fulfilling Warranty
This warranty is serviced by TTTronics.com and fulfilled by providing a replacement unit. If a replacement unit is not available, another product can be chosen. The customer may also choose to upgrade the product and pay the difference in price.

 

Local Delivery

Local Delivery serving Dallas Fort- Worth

Order online at TTTronics.com and receive your order within 1-3 business days.

1. Select local delivery at checkout.
2. We will contact you via email confirming your delivery. 
3. A text alert will be sent confirming your delivery and tracking information. 
4. For special delivery request, please leave notes in the comment section at check out.
Delivery Radius
1. TTTronics.com delivers within a 15 mile radius of our pickup location.  
2. If your delivery address is outside our delivery zone, the local delivery option will not appear at checkout. In this event, general shipping or pickup is required.
3. Delivery cost is calculated for you at checkout.

 

Local Delivery

TTTronics.com offers local delivery to residence in the Dallas Ft-Worth Metroplex. We deliver up to 15 miles from our pickup location in Grand Prairie, TX. Residence outside of the 15 mile radius may select to pickup or ship when checking out. 

 

Same Day Local Delivery ( Deal Seeker Members Only) 

Orders maybe delivered same day for Deal Seeker members only whom place their order online before 1:00 pm Central Standard Time. Deal Seeker members may exercise this promotion by entering the code provided in their account at checkout. This promotion can not be used with other promotions.